Status History
Resolved: Bittensor Wallet Chrome extension not loading
Thu, Feb 19th, 2026
We are aware of an issue causing the Bittensor Wallet Chrome extension to not load. We are actively investigating and will update here once resolved. Your funds are safe.
Update: the issues with the Bittensor Wallet Chrome extension not loading have been resolved.
Resolved: Subnet sales in Transaction History showing incorrect denomination
Tue, Feb 10th, 2026
We are aware of an issue in the Transaction History where subnet sale transactions are inaccurately displaying the TAO value of the sale labeled as "tokens". This will be fixed in v2.0.17 next week and we'll update this message once released.
Update: this has been resolved in v2.0.17
Resolved: App not loading for some users
Mon, Feb 9th, 2026
We’re aware that some users are experiencing the TAO.com wallet getting stuck on the loading screen. Our team is actively working on a fix.
This issue is impacting the app interface only.
We will update this message once resolved.
Update: App is now successfully loading but we continue to monitor for intermittent issues. We have confirmed that this issue impacted the app interface only.
Update: Hotfix pushed to ensure app still loads even if there are chain connection issues.
Resolved: App not loading for some users
Sun, Feb 8th, 2026
We’re aware that some users are experiencing the TAO.com wallet getting stuck on the loading screen. Our team is actively working on a fix.
This issue is impacting the app interface only.
We have made an announcement via our official @TAO_dot_com account on X. We will update there and here once resolved.
Update: App is now successfully loading but we continue to monitor for intermittent issues. We have confirmed that this issue impacted the app interface only.
RESOLVED: Incorrect verbiage regarding inclusion of fees on stake amount
Sat, Jan 17th, 2026
We are aware of incorrect verbiage in the Staking TAO flow that suggests that fees are included in the total amount shown. Fees (usually the equivalent of ~$0.05 USD or less) are actually added to the stake amount entered.
This can result in staking failing if you attempt to manually enter and stake the wallet's full available balance. To avoid this, tap the "Stake maximum" button, which automatically subtracts the expected fee so that your amount staked + fee = your actual full available balance.
We will be updating the verbiage to be more accurate in release v2.0.15.
Update: v2.0.15 has been released with this updated verbiage. This is now resolved.
RESOLVED: Slightly inaccurate Staked TAO (Root) APY
Tue, Jan 6th, 2026
We are aware that the value for "Average APY" may be slightly inaccurate on the Stake balance screen. From your wallet, if you have staked TAO, tap "Staked TAO" and see the row "Average APY". The percentage value shown may be incorrect (currently "stuck" at 5.45%).
This is a result of deprecated work that was intended to be removed but accidentally remained.
We are working on a hotfix to hide this row entirely, expected later today or tomorrow.
In the meantime, please do not rely on that value as being accurate, though the real value will likely not fluctuate up or down more than a percentage point from 5.45%.
This message will be updated once we have deployed our fix.
Update: a fix to remove this element is now rolling out to users. An app restart may be needed to force the update.
We plan to restore this row later once we have implemented the proper Root APY calculation method.
RESOLVED: All-Time Low and All-Time High values not always accurate when viewing in USD
Fri, Dec 19th, 2025
We are aware of an inaccuracy on subnet "Stats" pages where the
All-time lowandAll-time highvalues can be inaccurate when viewing in USD, due to an incorrect calculation. We are working to resolve this issue in our first release of 2026. As a workaround in the meantime, use the currency toggle in the top right to show these values in TAO (accurate).Update: this is now resolved with the v2.0.13 release.
RESOLVED: Investigating issue with Face ID not working
Fri, Dec 19th, 2025
We are investigating reports of Face ID not working when attempting to stake, and password being very difficult to enter in this situation. A temporary workaround seems to be to turn off Face ID and use password only while we determine a fix.
Update: Mon, Dec 22nd - We have a fix that will go out in our first release in 2026. In the meantime, if you face this issue, try the workaround above and see Other Issues if that doesn't work.
Update: this is now resolved with the v2.0.13 release.
RESOLVED: Investigating emissions metrics accuracy post-halving
Tue, Dec 16th, 2025
We are proactively investigating potential inaccuracy with subnet emissions metrics following the TAO halving after other platforms have reported similar issues.
Update: Thu, Dec 18th - This has been addressed and has been deployed to all users.
RESOLVED: Reports of frozen content area
Thu, Dec 11th, 2025
Some users have reported that the content area above the tab bar can become inoperable in certain situations. A force restart of the app seems to fix the issue. We are investigating root cause and will work on a fix once identified. This message will be updated once confirmed resolved.
Update: Mon, Dec 15th - we have a fix in place to go out with our next release, expected later this week or early next.
Update: Mon, Dec 15th - some users have reported this issue during the onboarding flow as well. We are investigating and will work to fix as needed. Restarting the app and repeating the onboarding flow seems to be a workaround for now.
Update: Mon, Dec 22nd - a fix for this issue is now available in v2.0.11 which will be rolling out to all users over the next few weeks, but you can upgrade to the latest version manually now if you're facing this issue regularly.
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