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Status History

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RESOLVED: Slightly inaccurate Staked TAO (Root) APY

Tue, Jan 6th, 2026

  • We are aware that the value for "Average APY" may be slightly inaccurate on the Stake balance screen. From your wallet, if you have staked TAO, tap "Staked TAO" and see the row "Average APY". The percentage value shown may be incorrect (currently "stuck" at 5.45%).

  • This is a result of deprecated work that was intended to be removed but accidentally remained.

  • We are working on a hotfix to hide this row entirely, expected later today or tomorrow.

  • In the meantime, please do not rely on that value as being accurate, though the real value will likely not fluctuate up or down more than a percentage point from 5.45%.

  • This message will be updated once we have deployed our fix.

  • Update: a fix to remove this element is now rolling out to users. An app restart may be needed to force the update.

    • We plan to restore this row later once we have implemented the proper Root APY calculation method.

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RESOLVED: All-Time Low and All-Time High values not always accurate when viewing in USD

Fri, Dec 19th, 2025

  • We are aware of an inaccuracy on subnet "Stats" pages where the All-time low and All-time high values can be inaccurate when viewing in USD, due to an incorrect calculation. We are working to resolve this issue in our first release of 2026. As a workaround in the meantime, use the currency toggle in the top right to show these values in TAO (accurate).

  • Update: this is now resolved with the v2.0.13 release.

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RESOLVED: Investigating issue with Face ID not working

Fri, Dec 19th, 2025

  • We are investigating reports of Face ID not working when attempting to stake, and password being very difficult to enter in this situation. A temporary workaround seems to be to turn off Face ID and use password only while we determine a fix.

    • Update: Mon, Dec 22nd - We have a fix that will go out in our first release in 2026. In the meantime, if you face this issue, try the workaround above and see Other Issues if that doesn't work.

    • Update: this is now resolved with the v2.0.13 release.

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RESOLVED: Investigating emissions metrics accuracy post-halving

Tue, Dec 16th, 2025

  • We are proactively investigating potential inaccuracy with subnet emissions metrics following the TAO halving after other platforms have reported similar issues.

    • Update: Thu, Dec 18th - This has been addressed and has been deployed to all users.

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RESOLVED: Reports of frozen content area

Thu, Dec 11th, 2025

  • Some users have reported that the content area above the tab bar can become inoperable in certain situations. A force restart of the app seems to fix the issue. We are investigating root cause and will work on a fix once identified. This message will be updated once confirmed resolved.

    • Update: Mon, Dec 15th - we have a fix in place to go out with our next release, expected later this week or early next.

    • Update: Mon, Dec 15th - some users have reported this issue during the onboarding flow as well. We are investigating and will work to fix as needed. Restarting the app and repeating the onboarding flow seems to be a workaround for now.

    • Update: Mon, Dec 22nd - a fix for this issue is now available in v2.0.11 which will be rolling out to all users over the next few weeks, but you can upgradearrow-up-right to the latest version manually now if you're facing this issue regularly.

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