> For the complete documentation index, see [llms.txt](https://support.tao.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tao.com/support/frequently-asked-questions-faqs/claiming-a-cross-chain-swap-refund.md).

# Claiming a cross-chain swap refund

Continued from [/pages/O0bmRYWOSrgT3pTnEWao#my-swap-is-stuck-in-processing-.-how-do-i-fix-it](https://support.tao.com/support/frequently-asked-questions-faqs/pages/O0bmRYWOSrgT3pTnEWao#my-swap-is-stuck-in-processing-.-how-do-i-fix-it "mention")

When a swap fails, you will be presented with the ability to claim a refund for the funds deducted from your wallet.

Instructions:

1. Wait for the transaction to fail, shown in red in the History panel on TAO.com. This may take 5+ minutes.
2. After another 5-10 minutes you should see a white "Refund available" message in the top right, as well as a "Refund available" line item in the History panel:

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FIC7zJqimBX2ESUU3zYsI%2Fimage.png?alt=media&amp;token=d4610d78-2143-488a-a312-336e748abfce" alt=""><figcaption></figcaption></figure>

3. Click the "Claim refund" button to learn more, and then click "Claim refund" again to have fund be sent to your Subtensor EVM wallet, i.e. MetaMask.

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FTu0HgWBPN6uUqh74IaJW%2Fimage.png?alt=media&amp;token=906f04c6-16ea-4a6b-9397-41a3c964f0ab" alt=""><figcaption></figcaption></figure>

4. Once refunded (5-10 minutes), your History panel will show "Refunded":

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2F2cHClaKzrfgGeJR07tqZ%2Fimage.png?alt=media&amp;token=98e5d049-19e6-4680-a7fe-c1605cad7e20" alt=""><figcaption></figcaption></figure>

To access your funds within the TAO.com cross-chain swaps interface:

1. Click the pill in the "Sell" field.
2. Click the network icon in the "Search tokens" field.
3. Select "Bittensor EVM" from the dropdown.
4. You should see your refunded amount shown in USD Coin (USDC.e) tokens.&#x20;
5. Select it and click "Max" to set up a swap of those funds.
6. Select the token you want to swap to.
7. Initiate the swap and follow any remaining instructions.

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FG7aADaqNyFYlzgSRfbdm%2Fimage.png?alt=media&amp;token=f5500a96-1b49-4a72-9167-7f664faab138" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FpDgYINPPORypEQY8tTez%2Fimage.png?alt=media&amp;token=9cbe3aa9-2b70-44be-ba79-473f3f2fd834" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FvGKiKblnAnP9yn0UPcrB%2Fimage.png?alt=media&amp;token=c5349142-7a36-4c1d-a4a6-8bc6ff480def" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FRQLjVQLVn7alPdg4JcBg%2Fimage.png?alt=media&amp;token=147cd8b3-e808-4deb-80af-fc93032bfd11" alt="" width="375"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FQvQsHFDXXjMynaMfd9FJ%2Fimage.png?alt=media&amp;token=677f9972-ee79-42ac-be30-ec2e42a22c82" alt="" width="375"><figcaption></figcaption></figure>

To access your refunded funds directly in the MetaMask wallet extension:

1. Select the `Subtensor EVM` network
2. Click the 3 dots to its right
3. Click `Manage tokens`
4. Click `Add a custom token` button
5. In `Token contract address` field, enter `0x9001dbe4D68d36ab87923A2a9Dfb0c745fd25001`
6. Click `Add token` button
7. Go back and see your USDC will now be listed with the refunded amount

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FhnLqVAHMdwDregetBJYZ%2Fimage.png?alt=media&amp;token=9694c038-8913-417d-a5c9-ec683eb18936" alt="" width="372"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FNAPrWs1n582jVX0IPbFL%2Fimage.png?alt=media&amp;token=81face34-4b8e-4216-893c-5580ec6e6781" alt="" width="359"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FkANmTvuzD8pMj8B5Ot9x%2Fimage.png?alt=media&amp;token=8b8159ca-c3b0-4219-88b6-fe23408ee7c2" alt="" width="360"><figcaption></figcaption></figure>

<figure><img src="https://4271844933-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuUfmRFnky4FqRLCnJFLh%2Fuploads%2FhoKdKGKlJVxxzG4s4NCe%2Fimage.png?alt=media&amp;token=f5ce72bc-356f-4398-80ba-7d14ae6e8ce1" alt="" width="369"><figcaption></figcaption></figure>

Still having issues? See [Other Issues](/support/troubleshooting-and-help/other-issues.md).