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Claiming a cross-chain swap refund

Continued from My swap is stuck in "Processing". How do I fix it?

When a swap fails, you will be presented with the ability to claim a refund for the funds deducted from your wallet.

Instructions:

  1. Wait for the transaction to fail, shown in red in the History panel on TAO.com. This may take 5+ minutes.

  2. After another 5-10 minutes you should see a white "Refund available" message in the top right, as well as a "Refund available" line item in the History panel:

  1. Click the "Claim refund" button to learn more, and then click "Claim refund" again to have fund be sent to your Subtensor EVM wallet, i.e. MetaMask.

  1. Once refunded (5-10 minutes), your History panel will show "Refunded":

To access your funds within the TAO.com cross-chain swaps interface:

  1. Click the pill in the "Sell" field.

  2. Click the network icon in the "Search tokens" field.

  3. Select "Bittensor EVM" from the dropdown.

  4. You should see your refunded amount shown in USD Coin (USDC.e) tokens.

  5. Select it and click "Max" to set up a swap of those funds.

  6. Select the token you want to swap to.

  7. Initiate the swap and follow any remaining instructions.

To access your refunded funds directly in the MetaMask wallet extension:

  1. Select the Subtensor EVM network

  2. Click the 3 dots to its right

  3. Click Manage tokens

  4. Click Add a custom token button

  5. In Token contract address field, enter 0x9001dbe4D68d36ab87923A2a9Dfb0c745fd25001

  6. Click Add token button

  7. Go back and see your USDC will now be listed with the refunded amount

Still having issues? See Other Issues.

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